EA Desktop crashes

Hi @Ar1hurGRX,

Would it be possible to share a little more information about what happens? Do you get to see an error message and could you tell me when it crashes?

Does it crash when going to a specific mode or does it crash instantly when you start the game?

Occur in two moments: either when starting the game (after 5-10 seconds, after the application window appears) or when trying to log into a network game.

EA desktop does not issue any errors, only closes completely.

That's strange, we'll need to dig a little deeper to see what is causing these crashes @Ar1hurGRX.

I can give you some global troubleshooting steps, but in this case it might be better to share your MsInfo32. 

We have a handy little article over on EA Help that explains how you can create your MsInfo32 and how to attach it to a case on EA Help:

https://help.ea.com/nz/help/pc/how-to-find-and-attach-your-msinfo/

Could you please do that and let me know once it has been done?

Here is my msinfo file

EDIT by EA_Jason: Removed personal information. 

I just had a look and it seems like your PC does not meet the minimum requirements to run It Takes Two:

• GPU: https://gpu.userbenchmark.com/Compare/Nvidia-GTX-750-Ti-vs-Nvidia-GTX-660-Ti/2187vs2183
• CPU: https://cpu.userbenchmark.com/Compare/Intel-Core-i3-2100-vs-Intel-Core-i5-4460/m41vs2310
  Requirements: https://www.ea.com/en-gb/games/it-takes-two/pc-system-requirements

That could explain why the game crashes instantly for you. You can also check this on Can You Run It. 

https://www.systemrequirementslab.com/cyri

This would be true if it weren't for a few but:
1) My pc meets the minimum requirements
2) I already started the game and went through half of the campaign with a friend (there were departures even then), but I can't finish because of this lottery "Will EA Desktop crash this time?"

3) I'm not having a game crash, but a launcher application