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Ar1hurGRX's avatar
Ar1hurGRX
4 years ago
Solved

EA Desktop crashes

When running "It takes two" EA Desktop crashes, which is why I can't start a network game
bug
mac
pc
  • EA_Jason's avatar
    EA_Jason
    4 years ago

    Well even if you are below certain specs, you could play the game but we can't provide too much support. 

    If you were able to play half the game and the EA app is crashing, then that's a different matter. 

    The MsInfo states that the EA app crashes because of Unlocker64, I'm not certain what that is though. Do you have any programs running called Unlocker?

    You can also perform a Clean Boot of Windows and only boot up the EA app and It Takes Two, make sure that you carefully follow the instructions and that you don't boot any other app. 

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

That's strange, we'll need to dig a little deeper to see what is causing these crashes @Ar1hurGRX.

I can give you some global troubleshooting steps, but in this case it might be better to share your MsInfo32. 

We have a handy little article over on EA Help that explains how you can create your MsInfo32 and how to attach it to a case on EA Help:

https://help.ea.com/nz/help/pc/how-to-find-and-attach-your-msinfo/

Could you please do that and let me know once it has been done?

Ar1hurGRX's avatar
Ar1hurGRX
4 years ago

Here is my msinfo file

EDIT by EA_Jason: Removed personal information. 

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