EA Desktop Won't Let Me Download Games
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did ...
Forum Discussion
Clearing cache works for me:
https://www.help.ea.com/en-gb/help/faq/clear-cache-to-fix-problems-with-your-games/
It's a little out of date - the file paths are different.
The first folder to delete is actually 'EA Desktop' in ProgramData.
As for the second lot of folders to delete, the path is correct this time but the folders still different. I just deleted 'EAConnect_microsoft', 'EADesktop', 'EALaunchHelper' and 'Electronic Arts'. Although really I've just moved them in case I deleted one I shouldn't have.
It seems I have to do it every time I download a game.
Unfortunately that hasn’t done anything for me. It just causes the app to crash over and over without opening up.
EA_BlueberryCommunity Manager
Hey there!
Are you able to download the games after adjusting the User Account Control settings?See this post: https://answers.ea.com/t5/General-Discussion/Xbox-Ultimate-Game-Pass-and-Ea-Play/m-p/10291678/highlight/true#M1110
- EA_Blueberry
If you are having trouble downloading EA Play games, please try the following:
Workaround: Uninstall EA Desktop and allow the Xbox App to install it.
