EA Desktop Won't Let Me Download Games
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did ...
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EA_Blueberry
Community Manager
Community ManagerYou can download the games from your friend's account on the same PC?
Yeah but I can't download it on my account
- EA_Blueberry
@choupone
You own the membership and it's not being shared to you, right? You're also signing into the correct EA account that has your Gamertag associated with it? You can see your Xbox Gamertag by going to the connected accounts tab at profile.ea.com.- @EA_Blueberry
No my own EA account has EA play. It's just not downloading. It says on the side that I have EA play and is associated with the right xbox account.- EA_Blueberry
Please contact our Support team as soon as you can so they can pull up your account to verify you have an active membership. It sounds like you are either not logging into the correct account or do not have an active membership with Game Pass Ultimate.
https://www.xbox.com/en-US/xbox-game-pass/pc-games
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