Forum Discussion

1AmFreedom's avatar
1AmFreedom
Rising Novice
4 years ago

EA Does not report downage but I can not open the app

EA is not reporting down time but I am getting this error when tying to open EA. I did recently disable all possible services in my system configuration and for startup, if this is related to the iss...
bug
mac
pc
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
Hey @1AmFreedom,

It seems like you indeed possibly disabled a service that the EA app needs to function properly.

May I ask why you disabled the services on your PC?
  • 1AmFreedom's avatar
    1AmFreedom
    Rising Novice
    4 years ago

    I take online proctored exams and my webcam would randomly turn off during my exams so I did this during the diagnoses. I turned the services back on and everything was fine.

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @1AmFreedom, alright, it's good to hear that it's working again!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,847 PostsLatest Activity: 14 minutes ago