Forum Discussion

timabyeurovisio's avatar
2 years ago

EA Games on MacOs won’t cancel the download of The Sims 4

i planned to install The Sims 4 game on my external drive, I picked the right install location, but after it started downloading I found that the memory of Mac itself started to decrease. I clicked to cancel the download and now it’s stuck at 3% and the buttons are unavailable. 
i tried reinstalling the Ea App multiple times however it didn’t help.

the Sims 3 is working completely fine.

thanks in advance

2 Replies

  • @timabyeurovision same here, I've just transitioned from Origin to EA play on my macbook air, and because it was stuck at preparing for so long, I thought I'll cancel and restart it. Hope there'll be a solution soon, I wanna play sims ☹️
  • Surprisingly, this “cancelling” thing has disappeared randomly for me after I reinstalled ea games for a few times… and now it works

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,860 PostsLatest Activity: 44 minutes ago