EA help is useless crap that doesn't solve anything...

Hi,

I have been trying to resolve this issue with EA customer support for over two months.

My PC game Battlefield 3 boxed version requires Origin, it doesn't work anymore so I tried to add the game in EA app using "redeem code". Unfortunately, the key cannot be activated.

At the same time, it was an original game purchased in a store from an official distributor. I unpacked the game myself from the original foil and the key has never been used before. Unfortunately, official support and distribution no longer work in my country.

The furthest I've gotten with EA help is to contact the store where I purchased the game. I repeated several times that the warranty, which is by law in my country, has already expired.

That's why I would contact the distributor (the last one went bankrupt as far as I know) and since it's an EA game, I'm contacting EA's official support.

I didn't even get to EA Chat, after a long wait I couldn't connect and they closed the case as resolved.

I've tried all the options and I don't know what to do anymore.

Does anyone have any advice?