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MajorGrad's avatar
MajorGrad
Seasoned Rookie
2 months ago
Solved

EA launcher does not start, "entry point not found"

Hello,

I tried to start EA play on my old laptop to play Battlefield 4 today. It worked well yesterday but today, it's impossible to start the EADesktop.exe and to start the game, even offline as it need the launcher.

The entry point "GetDpiFromDpiAwarenessContext" seem to be the problem.

 

I tried to repair, to uninstall/install, but it still does not work. I tried a Windows recovery but it did not succeed.

 

What can be done ?

  • Hello everyone,

    We've pushed an EA app update to fix this "entry point not found" issue.

    Please make sure you update EA app. You can do so by simply logging out and in again.

    You will also need to update to Windows 10 as Windows 7/8 are no longer supported for EA app.

    Thank you everyone for your patience. Have a great rest of your week.

57 Replies

  • Roooooooooaaar's avatar
    Roooooooooaaar
    Rising Novice
    2 months ago

    tried to start EA play on my PC Battlefield 3 today. It worked well yesterday but today, it's impossible to start the EADesktop.exe and to start the game, even offline as it need the launcher.

    The entry point "GetDpiFromDpiAwarenessContext" seem to be the problem.

     

    I tried to repair, to uninstall/install, but it still does not work. I tried a Windows recovery but it did not succeed.

     

  • IamShiya's avatar
    IamShiya
    Seasoned Newcomer
    2 months ago

    The same thing is happening to me I’ve done done some research (ask ChatGPT) and it’s say window 7-8 won’t support ea app I’ve looked on x and Reddit to see if anyone else is expecting the same problem. I hoping this is just a glitch and it will be fixed soon because I searched everywhere across the internet and and I haven’t seen ea announce their going to only support window 10 and 11 so idk 

  • snoddyjt's avatar
    snoddyjt
    Seasoned Newcomer
    2 months ago

    I'm running Windows 8.1 x64 and today, for the first time, it will not load the EA App. Entry Point Not Found, is the error. It says GetDPIFromDpiAwarenessContext could not be located in the DLL EaDesktop.exe. I looked at the path indicated, and the exe file is not there! It ran fine yesterday. I'm inclinede to redownload the app, but I don't want to mess things up any further.

  • grommite's avatar
    grommite
    Seasoned Novice
    2 months ago

    I have The Same Issue. I started EA Desktop, it downloaded some update and now i cant launch it anymore. Same Error code as Op.

    This Is unacceptable, i cant play any of my games i bought from you. I want solution or immediate refund.

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