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I feel the urge to share my solution. I had problems with half my EA App games.
This has worked brilliantly for me. Do not ask why. It just does.
What you need to do is create a new admin user.
Go to Settings -> Accounts -> Family and other Users
Then create a new User.
It is going to ask for a microsoft login. You dont know the login.
It is going to prompt you to create an account. You want to add an User without Microsoft Account.
Make a random username and a password. remember the password!
You now should have a new User. Click on it, then Click 'Change Accounttype'
then click 'Standard User' and change it to 'Admin'.
Log out of your main user and into your new user. Games should be there, depending on where you downloaded them.
They should run perfectly now!
EA is really bad, EA App worse and EA Support the worst.
Hopefully this helps someone! (Please excuse wrong translations - english isnt my first language.)
THIS WORKED!!!!!!!!
Thank you so so so much!
"Go to Settings -> Accounts -> Family and other Users
Then create a new User.
It is going to ask for a microsoft login. You dont know the login.
It is going to prompt you to create an account. You want to add an User without Microsoft Account.
Make a random username and a password. remember the password!
You now should have a new User. Click on it, then Click 'Change Accounttype'
then click 'Standard User' and change it to 'Admin'.
Log out of your main user and into your new user. Games should be there, depending on where you downloaded them.
They should run perfectly now!
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