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@Vulkan989 Thank you for the screenshots. Can you reset the password to your EA account for me, and then when you log into the app, pause the download and change the download speed in the EA App settings?
With that error, since it is so generic, there won't always be a one-step process that just fixes it. I've seen players say their ISP blocked it and a VPN worked.
Hello, I reset password, log in and still got error but different kind. image ea app4. then i restart app, run it as admin still error, image ea app5.
Restart app, run it as admin and limit download speed to 1MB/s and error again. image ea app6.
It shows 49%, but now way it downloaded this much in 1 sec. i think it is still calculating something.
Cant download any game from my library. I always get error.
Should i try to install ea app to E: drive?
- EA_Shepard3 years ago
Community Manager
@Vulkan989 If it lets you you can. It could be a permissions issue with the actual drive. That has happened before.
- 3 years ago
Hello, i menage to figure it out. ea app did not want to download to its old folder before win 11 update. I just simple make new folder on E drive and it works.
Many thanks for help.
- EA_Shepard3 years ago
Community Manager
@Vulkan989 Right on! I am happy to hear that it is now working for you. I appreciate the information though. I will pas that along so that the right folks can take a look and see why creating a new folder worked out like that.
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