Forum Discussion
3 Replies
- EA_cuervo12 months ago
Community Manager
Hi @Ninjaz19,
Just to confirm the information, you purchased the game on Steam and also had the game through a subscription. Now, after the subscription has expired, you're not able to play the game that you purchased through Steam. Is that correct?
If that's what's happening here, are you trying to launch the game from Steam or directly from the EA app?
Thanks,
That is correct, I have tried to launch the game through both the EA app and steam but it will not launch on either.
- EA_cuervo12 months ago
Community Manager
Thanks for the clarification! In this case, you will need to contact EA Help Support. Our team will need to check your account to see if everything is ok there and we're not able to do that here on AHQ.
Thanks,
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