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AnthonyCharles08's avatar
AnthonyCharles08
Seasoned Newcomer
2 years ago
Solved

Ea not Launching

hello, Whenever I attempt to open the Ea app or even the sims, an error screen pops up saying "It is either not designed to run on Windows or it contains an error. Try installing the program again". ...
  • puzzlezaddict's avatar
    2 years ago

    @anthonycharles08  Try uninstalling the EA App with Revo Uninstaller (the free version is fine).  Whether or not this works, restart your computer, download a fresh copy of the App installer, and run it.  If the App is still installed, you'll get a message offering to repair it, which. may work; if it's not installed, reinstalling it should work fine.

    If this doesn't help, please post a screenshot of the error you get this time around.  Please also run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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