EA Play Desktop Download Greyed Out
So I recently got Xbox Game Pass and I downloaded EA Desktop. I wen't to go download Battlefield V and the download button was replaced with a grey box with an information icon in it. It says this ti...
Forum Discussion
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 19.7.21 10:20
Summarize your bug Can't download certain games.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to download the games I've listed.
What happens when the bug occurs? Nothing.
What do you expect to see? A download button.
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 19.7.21 10:20
Summarize your bug Can't download certain games.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to download the games I've listed.
What happens when the bug occurs? Nothing.
What do you expect to see? A download button.
I can't download Crysis 3 it says "This game is no longer included in EA Play." uh it says It is included in EA Play? but there is no download button same goes for Battlefield V.. I tried everything restarted my PC uninstalled and reinstalled the Desktop App I even cleared the cache and I still cannot download Crysis 3 or Battlefield V.
I have the same. I wanted to start BF V as I have daily for the last few weeks without a hitch, and now EA Desktop says I need to install it, but doesn't give an install/download button, only an option to buy another edition. I tried all fixes with 2 EA reps, to no avail. A few games do show the download button, but at least BF V, SW: Battlefront 2 and Titanfall 2 do not show the button. SW Squadrons DOES show the download button.
I have EA Play through XBox Ultimate Gamepass, so I can't switch back to Origin to play, as in their infinite wisdom EA decided to have this quite big feature limited to the EA desktop beta-product.
BTW I had all of the games I mentioned above installed, but when EA desktop couldn't find them anymore (no disk changes of any kind), I reinstalled EA desktop - which without any warning or even a casual mention deleted hundreds of GB of installed EA games. If you HAVE to have your own game launcher (and trust me, not a single player loves having to have multiple game launchers installed which all do essentially the same), please at the very least keep basic game launcher functionality intact, like leaving the game installation folder alone when uninstalling.
Same issue here. Can't play to Battlefield V. No play or download buton.
I played yesterday.
Seems to work again for me! Too bad the non-communication from EA has caused me to lose hundreds of GB of games (deleted without warning when uninstalling EA Desktop). Also, the EA reps on the chat should be more open to believing that a problem that occurs with multiple people out of the blue is EA's fault, not all of those people's.
