Forum Discussion

UnoriginalOG's avatar
UnoriginalOG
3 years ago
Solved

EA Play subscription from Steam not showing in EA app

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Subscription Purchase Wh...
bug
mac
pc
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @UnoriginalOG Apologies to confirm the EA Play subscription is client and platform specific. 

    If you subscribe to EA Play on Steam you will have access to EA Play benefits through the Steam client. If you are able to access the play list (download and launch games) through Steam that is where you will want to continue doing so unless you decide to end the subscription there and sign up through the EA App. 

    This is because some benefits and games are only available on specific platforms and clients. 

    Cheers!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@UnoriginalOG To confirm do you get an error message if you download and play a game from Steam with EA Play?
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @UnoriginalOG Apologies to confirm the EA Play subscription is client and platform specific. 

    If you subscribe to EA Play on Steam you will have access to EA Play benefits through the Steam client. If you are able to access the play list (download and launch games) through Steam that is where you will want to continue doing so unless you decide to end the subscription there and sign up through the EA App. 

    This is because some benefits and games are only available on specific platforms and clients. 

    Cheers!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,855 PostsLatest Activity: 25 minutes ago