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ZupaSanic's avatar
ZupaSanic
4 years ago
Solved

EA play with Xbox Game Pass Ultimate working on Xbox, but not on PC

Very simple. My Xbox account is linked to my EA account, i even get access to EA play on Xbox but not on my PC (Which is my main "console"). IDK what else to do.

Edit: i have verified that the linked EA account is the same in my PC.

bug
mac
pc
  • ZupaSanic's avatar
    ZupaSanic
    4 years ago

    Microsoft support helped me solve the issue. It turns out there's a bug (known to the Xbox support team, it seems) that won't recognize the upgraded membership if you log into the EA app with Xbox credentials (the green Xbox button at the top of the log in screen). It was a matter of logging in with my usual EA credentials (email and password).

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @ZupaSanic Are you getting a message you don't have it on PC, or what happens when you try to access EA games from Game Pass PC?
  • ZupaSanic's avatar
    ZupaSanic
    4 years ago

    Microsoft support helped me solve the issue. It turns out there's a bug (known to the Xbox support team, it seems) that won't recognize the upgraded membership if you log into the EA app with Xbox credentials (the green Xbox button at the top of the log in screen). It was a matter of logging in with my usual EA credentials (email and password).

  • 81417576's avatar
    81417576
    2 years ago

    I am now having the same prombem with my Xbox and EA account being connected but my Xbox ultimate isnt giving me EA play on my PC. Iv tried sigining in and out with my email and password and with my xbox account but neither have worked for me. 

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