when i load up the ea app it say can't connect to servers and that they ran into a problem and to restart the app, ive done that and tried clearing my cache but nothing works been like this for weeks now but my xbox works fine
Forum Discussion
1 Reply
- EA_Barry
Community Manager
Try these steps:
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Check the links below for connectivity info and help too, thanks.
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
