Community ManagerHey @Jessycaz,
If you have everything background-service-related settings turned off, it is working as designed that you need to enter your Mac user account username/password to launch the client. Unfortunately, there doesn't seem to be another way for the client to start its services otherwise because they require certain permissions.
@Jessycaz @TwiceEveryMoment, since you two mentioned experiencing the exact same issue, could you please confirm again if every background-service-related setting in the app is turned off for you, share an EA app Error Reporter ID here in the thread, and include the EA app logs please?
Community ManagerHey @TwiceEveryMoment @Jessycaz,
Giving the above a bump. 🙂
I am having the same exact issue as the other two gamers. I can confirm I have all the same issues as @TwiceEveryMoment and I can also confirm that every background-service-related setting in the app is turned off. I have attached the .rar file for the Logs... I hope I created them correctly, I apologize if I didn't get everything, it was a tad confusing.
Report #: ce9f5628-3ae3-408f-9042-bd3ff416610b
Please let me know if you need any other info. 🙂
Community Manager@albersxowns, many thanks, this helps a ton. 🙂
Just adding another voice - am having the same issues as everyone above and have run all the checks suggested.
I don't have the resources to spend time creating .rar files at the moment (thank you @albersxowns for doing so). I can more easily add screenshots, though, if needed.
Regarding the issue that @Jessycaz mentions, my app will open even when I refuse to enter a password to allow the app to make changes (I just click "cancel" and it still opens).
I hope this can soon be resolved. It's been a pain to have to kill the process via Activity Monitor every time I switch my Mac on - for a month, now - and the security issues are concerning.
