EC:10005 Login Bug - CANNOT LOGIN AT ALL
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) EC:10005 Which client functionality are you experiencing this bug with? Other (Please De...
Forum Discussion
EA_Jason
EA SPORTS FC™ Team
EA SPORTS FC™ TeamHi @bradalee21,
I've seen this error message happen when you're not able to connect at all.
Have you tried turning off your proxies, VPN, firewall and anti-virus temporarily to see if that fixes it?
None of that fixes the issue at all. I also shouldn't have to make my computer vulnerable to launch a game client, that's an unacceptable requirement for any platform to ask its end user.
- EA_Jason
I could be that third party software is interfering with logging in and that's why I want to check it, that way we can determine the source of the issue @bradalee21.
If you have tried what I suggested and it didn't work, then please try a Clean Boot of Windows and only start up EA Desktop, make sure that no other programs are launched.
Same, ive been having the same problem the last couple days, i have tried reinstalling the app and even just fresh installed windows and still not able to log in
Nothing works man, the launcher is terribly coded and in no way ready to be a retail product. Can you just get this fixed as a priority bug because this is preventing me from playing games i have paid for, it's absolutely pathetic and borderline criminal.
Also, how absurd is the idea of a clean install of windows?! That isn't even a remotely viable suggestion, it's laughable to even suggest such a thing. Fix your launcher, this is your problem and nothing to do with me.
- EA_Jason
If it doesn't work with a Clean Boot and disabling firewalls/VPNs/Proxies/etc. and a clean install of Windows, then I would like to check if the router is blocking any connections.
Could you please make sure that the PC is directly connected to the router and that you have opened the following ports on your router?
https://help.ea.com/en-gb/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
If you don't know how to open the ports, then I can suggest getting in touch with the manufacturer of the router.
