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themarysimmer's avatar
themarysimmer
Rising Newcomer
5 days ago

Enchanted by Nature does not switch to the language I switched to.

When I change my game's language, EP 19 (Enchanted by Nature) doesn't switch to the language I switched. Everything gets buggy and I have to switch to the previous language for it to work.

3 Replies

  • themarysimmer​  That sounds like this issue, which used to be widespread but hasn't been for a while:

    [CURRENT ISSUE] Codes instead of text/ Blank text and bubbles | EA Forums - 8500436

    So please look in these two locations for the Strings_POR_BR.package file:

    [install location]\The Sims 4\EP19
    [install location]\The Sims 4\Delta\EP19

    The [install location] part refers to wherever you installed the game, C:\Program Files\EA Games by default, but you can see it in the EA App under Sims 4 > Manage > View properties.

     If you find it in the former folder but not the latter, copy it to the latter folder—the game reads the file in Delta for any pack that has a folder inside Delta.  If you don't find it in either location, repair the game and look again.  If that doesn't help either, delete both EP19 folders, repair yet again, and download the pack, then start from the top.

    When you're deleting or moving these, make sure the EA App is closed and the EABackgroundService is NOT running in the Task Manager's background processes list.  Before repairing or reinstalling EBN, please clear the EA App's cache, once per troubleshooting step.

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

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