EA App suddenly stopped opening on Windows 11
Hi everyone, About two days ago, the EA App suddenly stopped opening on my computer without any apparent reason. Until then, I was able to play my games normally, but now, when I try to launch the app, nothing happens — no error message, and the interface doesn’t show up. What I’ve tried so far: Ending all EA-related processes in Task Manager and trying again Adding an exception in the antivirus and even disabling it Running as administrator Changing compatibility settings Running EA App Recovery and EA App Update Submitting a report using EA Error Reporter (I have the ticket ID) Completely uninstalling and reinstalling the EA App Rolling back the latest Windows updates Still, the issue remains. Interestingly, the EA App appears as a running process in Task Manager, but the interface never loads. Even when trying to launch a game directly from its shortcut, neither the game nor the EA App starts. Additional info: Windows 11, version 24H2, build 26.100.3624 I work in IT and have technical knowledge, I’ve tried many solutions before reaching out here. No system changes or suspicious installations occurred between the time it was working and when it stopped. I honestly don’t know what else to do. If anyone has faced this issue or knows of a fix, I’d really appreciate your help!
[UPDATE] EA app Friends List, Invites, Cross-Play — What's Going On
Hi all, For last few weeks, the right side of the EA app is in indefinite loading screen. My profile pic, status and friend list are a part of this infinite loading screen, PFA. Because of this, in game friends who are online don't show up as well as I don't show as Online for my friends. I have no issue playing the game but I am no longer able to play with my friends. Tried the following but nothing helped: App uninstall and re-install. Delete reg edit entries, clear local data after EA uninstall and reinstall. Delete Apex legends and EA app, delete all involved folders, local data, reg edit entries and reinstall. Restart router. Also tried installing EA app in D: drive(custom location) but it keeps installing in C: drive. Not sure if this helps though.
EA app shows me prices from a different country
Made my first purchase through the EA app and I had a panic attack seeing it charged me 3 times more than what was advertised in the app. Turns out the app was showing me prices from a different close by country that uses the same currency name. After calming down I decided to keep what I bought without asking a refund but still... I hope this will be fixed as it's something that's really important. I talked about this with an agent through EA help, and they said the prices I see depends on my region settings. So I checked where my region is set to and it already says my region correctly. Yet it shows me prices from that other country. Now that I know about this I will be careful making any future purchases but for anyone else's sake I'm making a request to please use ISO 4217 Currency Codes so we know the app is talking about a different currency. Thank you for any attention you give to this matter.
Technical Incident Report: EA App Storage Pre-allocation & Verification Failure.
Subject: Critical Failure of Disk Space Requirement Logic for EA GAMES 1. Executive Summary The EA App's current installation and update architecture utilizes a "Hard Pre-allocation" check that prevents users with limited disk space from verifying existing game files. This creates a recursive loop where the software demands 100% of the game’s footprint in free space, even when 95% of the data is already present on the drive. 2. Identified Technical Flaws * Collision of Checksums: The EA App fails to perform an initial "Delta Check" (scanning for existing data) before triggering the "Disk Space Required" block. * The "Double-Space" Requirement: For a games, the app frequently mandates a "buffer" of additional free space. This forces users to maintain nearly 110 GB of total footprint for a 50 GB game. * Background Service Deadlocking: The EABackgroundService.exe maintains active file handles on game directories even when the app is "closed," preventing users from manually moving or renaming folders to resolve space conflicts. 3. User Impact (The "Loop") * User has the game files (50 GB) and 40 GB of free space. * App requires a "Download/Update" but checks for ~56 GB of empty space. * App blocks the "Verify" or "Repair" function because the space check fails first. * User is forced to delete the game to "free up" space, only to be forced into a full 50 GB re-download rather than a simple 5-minute file verification. 4. Proposed System Requirements * Differential Patching: Implement a system similar to Steam or Battle.net that scans existing headers before calculating required space. * Soft-Allocation: Allow the "Download" button to trigger even if space is low, provided the "Verifying" process can reduce the final download size. * Service Release: Ensure the EA Background Service releases file hooks immediately upon App Exit.
Can’t uninstall Battlefield 6 Single Player and HD Texture Pack on EA App
Hey everyone, I’m having an issue with the EA App when trying to uninstall Battlefield 6 Single Player and Battlefield 6 Single Player HD Textures. Here’s what happens: I open the game’s Manage Add-ons section. I deselect both Single Player (17 GB) and Single Player HD Textures (8 GB). Then I press Update Install, but nothing happens — the app doesn’t uninstall them, and no storage space is freed. I already tried restarting the app, repairing the game, and even rebooting my PC, but the issue remains. It just refuses to remove those two components. Can someone from EA please check this out? Or if anyone has found a fix, I’d really appreciate your help. Thanks.
NEW EA APP launcher installation may be corrupt started 2-19-2026
Seems EA is back to "its" games again. Starting 12-19-2026 the EA app launcher updated and failed to install and will not reinstall and it does not even install far enough properly to even do a proper uninstall. leaving files and registry trash un-removed. It is one thing to install and have it NOT work. It is another thing to partially install and leave files all over your PC. Good job EA another crappy software product. Last time something happened like this I could not get anything working for almost a year. Good job EA way to break whats not broke on a supposed better update. Now it erased the good WINDOWS EA app installation I had and installed a corrupt installation with bad entries in the the startup (msconfig = startup entries) that I had to keep removing manually because of dead entries and to stop the perpetual re-install loop EA created. The install NEVER completes and dies at about 90% of the installation because it is looking for bad installation paths and and then it remains in an installation loop after launch attempts and reboots. If you are lucky you might be able to perform a partial uninstall removal but it leaves all kinds of trash in the registry and leaves random installation files and folders all over the place. I spent 6 hrs trying to get BF3 working for my nephew and I have never seen such a crappy software package in my life as I have with this EA APP and to roll this out to the public without proper testing is criminal. Talk about unprofessional! It removed critical windows C++ files and never puts them back. I have tried many EA App downloads of various version and installs (which is really useless because they all pull from the same install directories but I wanted to be sure) NONE of them work and I know without a doubt 3 of the earlier version worked fine. I also managed to get an MSI.exe installation of EA APP and I was able to get the the EA service loaded but it would never connect and authenticate to EA hence even that did not work so this implies there has been a change in EAs link authentication process between this newest and the last EA APP versions (which basically means there is nothing any of us can do about that) I even went back to the old manual Origin Installation and it was able to get the EA background service installed working but then EA along came the forced installation to blow it all up again. and remove everything on its forced update and left me back in the installation loop. I have tried running the install as admin and in various compatibility modes, tried installation repairs (it to loops) , checked the ports they were good but no data was moving so I suspect the installation never gets far enough to create the port communication protocols completely and this is also because it never seems to install the EA background service fully either. So it all comes back with the same and no luck same results. Tried manually blowing away all the files I could find in the file system and the registry the tried 3x ...no change. Scoured EAs website for a cleanup tool like they had years ago and nothing.. My God! who built their help site. The colors are so dark you cannot even read the pages. It is impossible to read or even put in a case. Brilliant move EA. (Was this your intent to begin with?) I am able to get to the BF3 gateway website and access my online web BF3 profile and everything works fine on that side. Heck ever punkuster was working but without the EA launcher you cannot get authenticated into EA to launch anything in the software library. It just fails because it is an incomplete corrupt installation and therefore not connecting to EA hence the Game apps will not launch.. So it is crystal clear this is a failure with the EA App specifically.. All the web access and web plugins function normally.. So it is not the OS, or the Browser or even my system files. it is the EA APP that is the problem. I have scoured the web and there are MANY MANY MANY MANY complaints of various issues all related to the same EA app problem. I have found no clear fixes. anywhere and EA support has been next to nothing. No fixes , no support phone number, no chat, no response, no nothing. They left the EA customers to their own discoveries to try to fix the problem with zero support. Pathetic! I suspect this is their FORCED answer to ending support for earlier windows editions which is ridiculous for a web interface product. All you need is a login web site the people can authenticate to and not a separate installation app. EA come to the the 21st Century we are waiting on you. So you sent out bad software and then ostracize people who have been customer for years. POOR POOR POOR! I know this will be the last EA product I will ever buy considering how they throw garbage out after we pay top dollar and don't even support it. My god.. EA wonders WHY they are losing so much market share and why people are moving away from their products. Ie their last BF6 release for example. I cannot imagine why with this garbage support. I must say this has been frustrating to be left hanging by EA like this..... Guess I go tell my nephew to go to the store to go pick out something other than an EA product since it does not look like this game or any others he plays will be running any time soon. Way to lose another customer EA. Keep up the good work!