EA Background Services On Startup & Close?
"EA Background Service" for my computer is showing up on my task manager on my computer after turning it on for the morning, without even starting anything EA-related. The app is not open, Epic is not open, Xbox, B.net, nothing related to it at all is open and yet this is still on my task manager for some reason when I restart my computer. I have no startup programs that would cause this. It's also set to "manual" in my services, yet it started up on its own before any prompt, like a spyware or malware program would. It also does not close when I close the EA App, and I have background services off entirely. Please help me fix this. It seems no one has found a fix for this for years and years, and people keep asking for help on it, and nothing works.
Exception Breakpoint
Hello, I'm currently encountering a mild issue: every time I shut down my PC after playing The Sims 4, a pop-up window appears telling me that an exception breakpoint has been reached. The title of the window indicates it is being prompted by EADesktop, which is found in the EA app files, not The Sims game files, so I am assuming it's a problem with that application. I'm not sure I can get a screenshot of the error message, since it's interrupting the shutdown process when it occurs, but I will attach a DxDiag.txt file below. The error code I'm getting is 0x80000003 (which seems to be the common code for this error) and it occurs at location 0x00007FFC0292D8E1 (or, at least, it did the time that I wrote down the details). I have since uninstalled and reinstalled both the EA app and The Sims 4 at least twice each, and I continue to encounter the issue, but I haven't checked if the error location is the same. It doesn't affect anything once the "OK" button or the "X" is pressed as far as I can tell, but it is an at first alarming and then annoying interruption to the normal shutdown process. In terms of troubleshooting, I've done the following: Repair files for EA application + The Sims 4 files, shutdown: issue persists; Disable run on startup for EA application, end EA tasks in Task Manager, use PC for light tasks (Firefox ~15 minutes) without using EA app or The Sims 4, shutdown: no issue encountered; Boot up PC, use for light gaming (Civ V for ~1 hour), shutdown: no issue encountered; Boot up PC, play The Sims 4 as normal, then shutdown: issue persists. Uninstall EA application + The Sims 4, check shutdown + restart quality without EA app installed: no issue encountered; Reinstall EA application + The Sims 4, shutdown + restart with EA app installed, without using EA app or The Sims 4: no issue encountered; Play as normal, then shutdown: issue persists; Boot up PC, check remaining storage and memory: looks okay to me, but I'm no expert. Refer to the attached DxDiag.txt file to make an independent judgement. Run mdsched + restart to check for memory leaks: no problems detected; Open the Sims 4, close the application, check Task Manager and end EA background processes, then shut down: no issue encountered. My current conclusion: Issue is related to the EA application and only the EA application, which is engaged on some level every time The Sims 4 runs. Because the EA application continues to run in the background/system tray even after closing the window, its background processes continue running until ended directly in Task Manager (which does not produce an error code) or indirectly by the shutdown process, which is where the pop-up occurs. Best guess: even the clean, new-in-box EA application background processes currently include a fragment of code with a debugging breakpoint that triggers when the program is "unexpectedly interrupted", producing a pop-up window which only allows the user to terminate the program, which, incidentally, is what the shutdown process is already doing, and what most users expect the "X" on the application window to have already done. Other, related advice I've seen but haven't tried: Run chkdsk as administrator to find and repair potential hard drive issues; Check for driver updates. Some kind of registry change to prevent EA from running in the background after being closed out? Though I have technically been able to locate the problem and a workaround, I would love to find a solution that doesn't require me to open Task Manager after every session of the Sims, so if you have any thoughts, please advise. This post has been written without the use of AI, and I would prefer not to be given answers produced by genAI. Thanks!
[UPDATE] EA app Friends List, Invites, Cross-Play — What's Going On
Hi all, For last few weeks, the right side of the EA app is in indefinite loading screen. My profile pic, status and friend list are a part of this infinite loading screen, PFA. Because of this, in game friends who are online don't show up as well as I don't show as Online for my friends. I have no issue playing the game but I am no longer able to play with my friends. Tried the following but nothing helped: App uninstall and re-install. Delete reg edit entries, clear local data after EA uninstall and reinstall. Delete Apex legends and EA app, delete all involved folders, local data, reg edit entries and reinstall. Restart router. Also tried installing EA app in D: drive(custom location) but it keeps installing in C: drive. Not sure if this helps though.I got double charged. Help me
I was charged twice. Please refund one of them. Please process this quickly. I kept trying. to get a refund. But the refund selection window doesn't appear. My order number is 1008381916801. The game won't even launch, so please fix this. I've spent 88,000 won but I can't play the game right now.
Can’t uninstall Battlefield 6 Single Player and HD Texture Pack on EA App
Hey everyone, I’m having an issue with the EA App when trying to uninstall Battlefield 6 Single Player and Battlefield 6 Single Player HD Textures. Here’s what happens: I open the game’s Manage Add-ons section. I deselect both Single Player (17 GB) and Single Player HD Textures (8 GB). Then I press Update Install, but nothing happens — the app doesn’t uninstall them, and no storage space is freed. I already tried restarting the app, repairing the game, and even rebooting my PC, but the issue remains. It just refuses to remove those two components. Can someone from EA please check this out? Or if anyone has found a fix, I’d really appreciate your help. Thanks.
EA App suddenly stopped opening on Windows 11
Hi everyone, About two days ago, the EA App suddenly stopped opening on my computer without any apparent reason. Until then, I was able to play my games normally, but now, when I try to launch the app, nothing happens — no error message, and the interface doesn’t show up. What I’ve tried so far: Ending all EA-related processes in Task Manager and trying again Adding an exception in the antivirus and even disabling it Running as administrator Changing compatibility settings Running EA App Recovery and EA App Update Submitting a report using EA Error Reporter (I have the ticket ID) Completely uninstalling and reinstalling the EA App Rolling back the latest Windows updates Still, the issue remains. Interestingly, the EA App appears as a running process in Task Manager, but the interface never loads. Even when trying to launch a game directly from its shortcut, neither the game nor the EA App starts. Additional info: Windows 11, version 24H2, build 26.100.3624 I work in IT and have technical knowledge, I’ve tried many solutions before reaching out here. No system changes or suspicious installations occurred between the time it was working and when it stopped. I honestly don’t know what else to do. If anyone has faced this issue or knows of a fix, I’d really appreciate your help!