Error - Your action cannot be processed that didn't work, let's try again.
Hi everyone
I'm trying to buy FC24 by my credit card but i get (your action cannot be processed that didn't work, let's try again. if the problem persists you may want to use a different payment method or try again later.) I tried to use other cards more than once at different times, but the same problem.
The coutry of my account is Egypt so I do not have another payment method.
note: I was able to pay for ea play So the problem is not with the card or anything else
but cant buy fc 24 or even upgrade to ea play pro
Thanks
(CM: Edited to update thread title)
Hey there @Mido-sa3d,
If you're seeing this error, please try the following:
- Use a different payment method
- Make sure your billing details in the EA app match the billing details for your card
- Remove and re-add your payment method from your account
- Make sure the location on your account matches your real location
If you still have issues once you've run through these steps, we'll need the live support team to investigate into this a bit further, as we don't have access to review your account details here on the forums. Live support can look into your account and see what's causing this transaction to get stuck, you can contact the team by submitting a help request on the site here.
