laela321
2 years agoNot applicable
error code 14-1632
I am unable to download the EA app; every attempt is blocked with an error message saying "...(error code: INST-14-1632).
I also just bought an NZXT computer last week and I'm getting the same error message. I've also tried all of the troubleshooting steps above with no luck and even took it to get looked at by PC Laptops and they couldn't solve it.
I also just bought an NZXT computer and it won't allow me to download the EA game
Hi! I had this same issue yesterday with my new NZXT build. I did a deep dive and figured it out hopefully it works for everyone. You need to make sure that the windows installer folder exists and if it doesn’t create it. So go to your files window and at the bottom left side it should say like C:/ windows. These are hidden files bc they’re essential for running background stuff on your computer but Click that and essentially the file path that SHOULD exist but NZXT seems to have messed up is from there there should be a folder called “installer”. If there isn’t create a new folder and name it installer no capitals or anything. Once you do that hopefully it should work to download the EA app