Forum Discussion

rylee0o's avatar
rylee0o
3 years ago

error message when trying to download ea

everytime i try to download EA, i get this error message "there was a problem starting c:/windows/installer/msi2443.tmp, c:/windows/installer/msi2443.tmp is not a valid win32 application." how can i ...
bug
mac
pc
wiwarez's avatar
wiwarez
Rising Novice
3 years ago

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 02.03.23 20:15
Summarize your bug Installer stuck near to completion and error message "There was a problem starting C:\\Windows\Installer\MSI795B.tmp C:\\Windows\Installer\MSI795B.tmp is not a valid Win32 application." pops up
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Trying to install app for the first time
What happens when the bug occurs? Memory usage ramps up, pc lags and installer shuts down
What do you expect to see? Completed installation

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Hello, everytime I try to install the EA app, the error comes up. Installing under admin privileges, on default path and custom one. I don't have any problem installing any other program or game. How do I proceed?

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @wiwarez @rylee0o 

    Check also if you can install to the default location (C:\) rather than a secondary drive (D, E, F etc) if that happens to be the case.

    Thanks.

    • wiwarez's avatar
      wiwarez
      Rising Novice
      3 years ago

      Downloaded again and tried installing again, on default location, with no success. Noticed that the .tmp file changes everytime, if that's of any relevance. 

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