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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
10 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    6 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please let us know! 

TheGreyEyedGirl's avatar
TheGreyEyedGirl
Seasoned Novice
9 days ago

I pre-ordered the Enchanted by Nature pack a week or so ago, and tried to download it today. I was really looking forward to playing this pack, and now it's completely ruined my ability to play at all :( 

Now my game just shows a screen that says "game update required", and when I try to update it, it'll act like it works, but then I get a popup that says my "ownership is disabled", and the download is "paused".  When I try to unpause it, the notification pops up again. I've force-quit, restarted the game, cleared my cache AND tried the repair function, which repaired everything but the EBN pack.

I'm on a MacBook Pro running macOS Sequoia 15.5

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