"your not eligible to play this game" while having a membership

I have an active Xbox Game Pass Ultimate subscription. My Xbox account  is linked to my EA account . The EA app does not recognize my EA Play membership, and every EA Play game says "You're not eligible to play this game." I've already reinstalled the EA app, relinked my Xbox account, and confirmed my Game Pass Ultimate subscription is active. Could you please refresh or repair my EA Play entitlement?