Forum Discussion

Armenjoe66's avatar
Armenjoe66
3 years ago

FIFA 23 - Download stuck at "preparing"

Hello, I have an issue with the downloading of FIFA 23. My dowload is stuck at preparing. I was always using origin before but now I can't because it forces me to install EA app . Please help SOS. ...
bug
mac
pc
Ra9er's avatar
Ra9er
3 years ago

I am facing an issue where I am stuck on download preparing in Fifa 23

(CM edit - changed the font in reply)

Ra9er's avatar
Ra9er
3 years ago
@Ra9er Please help me fix it
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Ra9er Are you still having an issue where your game is stuck on preparing? Have you been able to load into the game since this started?

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @VinnieLaViva Can you do the following for me? These steps help with this specific error regardless of installs, trials, pre-load etc.

      • Pause the download
      • Clear EA App's Cache (Top Left Menu > Help > App Recovery)
      • Click Clear Cace
      • Once it reboots itself, log out of the app
      • Log back in as normal
      • Resume the download
      • athangvernekar13's avatar
        athangvernekar13
        Seasoned Newcomer
        3 years ago

        Still doesn't work

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