Forum Discussion
EA_Shepard
Community Manager
3 years ago@Ra9er Are you still having an issue where your game is stuck on preparing? Have you been able to load into the game since this started?
- EA_Shepard3 years ago
Community Manager
@VinnieLaViva Can you do the following for me? These steps help with this specific error regardless of installs, trials, pre-load etc.
- Pause the download
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Click Clear Cace
- Once it reboots itself, log out of the app
- Log back in as normal
- Resume the download
- athangvernekar133 years agoNew Novice
Still doesn't work