FIFA 23 - Download stuck at "preparing"
Hello, I have an issue with the downloading of FIFA 23. My dowload is stuck at preparing. I was always using origin before but now I can't because it forces me to install EA app . Please help SOS.
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Forum Discussion
Hey , No, unfortunately nothing, the download doesn't exist after the reboot, I guess it's because the download didn't start from the beginning .
It doesn't start to download even one percent, it's just stuck on preparing at zero percent😢
EA_Shepard
Community Manager
Community Manager@VinnieLaViva Put your device in a Clean Boot then launch the App as administrator and let us know if that helps.
Hi, it didn't work im about to gave up, a fifa player for many years it never happened to me, I tried to look for a solution on the internet for days already and nothing
Even in clean boot which nothing should interfere with it is still in the same state , appreciate the help tho
Could be related to the fact that the system runs on Windows 11?
- EA_Shepard
@VinnieLaViva Win 11 would only be a factor if the OS build you have would be blocking it somehow. I get it is frustrating because it would seem like the simple steps would resolve it but do not always.
So you take into account things like changing the following- UAC
- Firewall settings
- Running the EA App as admin
- Safe Mode with networking (which you said you did)
- A new Windows account
I asked about this one too, Can you take a look Here
And then Here Hello again, I have an update, I tried to download the game now on my old computer, it always worked on it, and it is also stuck in the same state, so it is probably the network right ?
It's strange that the network blocks only EA software only and suddenly, because it worked on the old computer, and now it doesn't work there also
Let me know if you have an idea
