Community ManagerI am having the same issue. I thought, okay, repair it. That didn't work. Uninstall and reinstall. That didn't work. I tried to clear the cache. That didn't work. It just happened today, about an hour ago, and I've been trying to get it to work this whole time. Any ideas? Tell it to me like you would a six-year-old. :D
I also tried app recovery, and that didn't work either.
It tries to load, but a big blue (purple?) screen pops up, and then it goes away with "The app crashed unexpectedly, but a quick restart should fix it." It lies. I have tried to "restart" multiple times.
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Okay, I got in touch with the helpline, and they stated (after first hinting it could be Sims mods) that they are looking into the problem and will keep us updated (since it's more than just us) and to be patient.
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Update. Mine started working yesterday after work! YES! Thank you, EA. I was able to get my games loaded back in (after uninstalling the app).
It was working fine last night! I was playing until like 2am so I don't understand why suddenly it doesn't want to load. I've done everything all the forms have said (uninstalled, cleared cache, blah blah) and nothing has worked. It would be bearable if it was just Sims 4, but I can't play Sims 3 either.
Not being able to open the sims 3 IS the real tragedy. I feel your pain
I don't feel it's right for us to be forced to run our games through a proxy. I miss Origin. I just wanna play Sims 3 for crying out loud.
Yeah because when stuff like this happens, it's like we don't even own the games we paid hundreds on. The EA app server is atrocious.
