Forum Discussion

killuadrippy's avatar
3 years ago

"Game is already running" error for all games on the ea app

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 5e4f18d5-18c2-400f-9b09-68e7441060e7
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 03.05.23 12.00
Summarize your bug When I try to launch a game on the ea app, the game crashes and says "game is already running go ahead and start playing. It's a good one."
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launching a game on ea app
What happens when the bug occurs? Game crashes and says "game is already running go ahead and start playing. It's a good one."
What do you expect to see? The game launching properly and being able to play

So when I try to launch a game on the ea app, the game crashes and says "game is already running go ahead and start playing. It's a good one." I thought the issue was for FIFA 23 but it is happening for all games I try to play on the ea app. I have tried closing ea applications in the task manager, clean booting my pc, app recovery (clearing cache), deleting temp files, repairing each game, uninstalling and reinstalling each game,  uninstalling and reinstalling the ea app, disabling game overlays, running the ea app and game as administrator and not, uninstalling all third party antivirus/defenders, giving the ea app/associated games controlled folder access, and basically every possible solution listed in these forums. I was wondering if anyone else has experienced this issue recently and if there are any other solutions available. Thanks.

1 Reply

  • This is what worked for me:
    1) uninstall the EA App and restart PC
    2) Delete these folders (AppData is a hidden folder)
    C:\Users\YOUR_USERNAME\AppData\Local\Electronic Arts
    C:\Users\YOUR_USERNAME\AppData\Local\EADesktop
    C:\Users\YOUR_USERNAME\AppData\Local\Origin
    3) Reinstall EA app and start it; If not all of your installed games are visible then restart the client - this should populate the list.
    Enjoy gaming as usual 🙂

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