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NoPulseGames's avatar
NoPulseGames
Seasoned Newcomer
16 hours ago

Game License Invalid. No Fix Has Worked

I've had this issue for over a month now and I just want to play some Sims. I tried launching the game and I keep getting the same error of "Game License Invalid" no matter what I do. Here's a full list of every way I've tried to fix this:

  • Cleared Caches
  • Repaired the game files
  • Reinstalled the game
  • Reinstalled the EA app
  • Reinstalled with no add-ons
  • Installed on a different app (Xbox and Steam)
  • Clean boot of my PC
  • Authorized all versions of the executable in my firewall and antivirus
  • Authorized EA in my firewall and antivirus
  • Turned my firewall off

None of these solutions have done anything but occasionally make the launch popup last a few fractions of a second longer. I'm desperate to find out how to fix this because I've put a lot of money into the game and would like to not lose out on over $400 from add-ons.

2 Replies

  • NoPulseGames's avatar
    NoPulseGames
    Seasoned Newcomer
    16 hours ago

    I also emailed EA a month ago and still have not gotten any response back

  • whimsteriasims's avatar
    whimsteriasims
    Seasoned Newcomer
    9 hours ago

    I'm having the same issue. First my packs weren't showing in game, and once that was resolved – this issue appeared. I've been chatting with EA support, who said the case has been escalated (which I can only hope is true). But I'm losing my miiind over this mess 

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