5 years ago
Game Pass Something went wrong... To continue linking your EA Account
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
- 4 years ago
Just making sure @toddgarvin, there are different things that could be causing this and different issues requite different approaches:
- Make sure that you are logging in with the correct EA account. This will be the one that is linked to the Xbox account.
- Open up an incognito window on your browser, go to https://help.ea.com/en/ and log in with your Xbox account.
- You EA username will be displayed on the top right.
- If you're logging in with the correct EA account and even after resetting your password it will request another password reset after a while, then please get in touch with our support team and request a password reset.
- Do you get to see a mail address with disabled.ea.com and you cannot perform a password reset? Then reach out to our support team to check if it is possible to recover the account.
- Having issues with linking the account?
- Then try our steps as mentioned in our EA Help article.
- Make sure that you are logging in with the correct EA account. This will be the one that is linked to the Xbox account.