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Hey, @nestRider701 when it comes to Account issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.
How to get in contact with EA support:
/Atic
UPDATE: I tried to install DirectX and .NET framework, but the installer said that they were already installed, for both programs.
- 3 years ago
Also as a fix (or rather a workaround) - remove the Xbox App and reboot and try again with BF3/BF4. If that doesn't work, try clearing the cache and/or reinstalling EA Desktop/App. You shouldn't need to redownload or reinstall games. Also reboot and try again. Mine works fine as long as the Xbox App is not installed. Then I also do not get this error message.
- 3 years ago
Trying your short solution first. I'm posting now because I think you might actually be onto something here.
I have loaded up the 'Xbox app' (despite never owning an Xbox I might add), which I APPARENTLY HAVE AN ACCOUNT IN! This is huge! It is logged in as my Minecraft username.
So, because I play Minecraft (which I purchased in 2010), I somehow have a 'Microsoft account' (whatever that is), and it does indeed appear that I may be logged in to that with some random username I didn't know about.
I miss the days when you could pay for something and then you could just use it. Crazy to think how agonizing and frustrating the internet/computers have become.
- 3 years ago@nestRider701 Yeah - just re-iterating here. Basically do not install Xbox App and remember to reboot/reinstall the EA App if you uninstall the Xbox App. Then it should work. The TL;DR is just the description on how to encounter the issue pointed towards @EA_Atic
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