Game won't re-download or update

Question

Ever since the newest update I haven't been able to launch TS4. The update started to partially go through but every-time preparing gets to about 2% it pops up with an error message saying the download cannot be completed, I've reinstalled the EA app and TS4 but now I can't get it to even re-download the game, I've removed all TS4 related files from my computer and still nothing. Hopefully a fix happens soon!&nbsp;

pupsalem · Answer

Hey I've been having a similar thing and haven't had any help either, is it also showing/saying it can't connect or that connection failed even though it's opening outside of offline mode and appears normal? For mine that seems to be an issue also and was curious if yours was appearing the same as I've gotten no help thus far.&nbsp;

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Game won't re-download or update

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