Forum Discussion

CzarekCDK's avatar
3 years ago
Solved

Games are already running (they are not) and sometimes it changes to Error 500

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) ac597d2d-cfe3-4603-931e-666b963c4022
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 13.01.2023 18:00
Summarize your bug All games have trouble running due to the fact "[name of any game] is already running".
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have honestly no idea.
What happens when the bug occurs? When I'm trying to launch any game from my library
What do you expect to see? My game running

All games have trouble running due to the fact "[name of any game] is already running". Already tried the antivirus solution. No game is not running, already checked it with the task manager. I have no idea what could be wrong, I even made all EA folders an exception from antivirus. The worst thing is that either I have the "running" issue or error 500 appears out of nowhere. I tried uninstalling the EA app and installing it again. nothing helps. I'm using the EA app and Windows 11. Sometimes after like 5 restarting of my laptop, the EA app works as it should.

12 Replies

  • Modphene's avatar
    Modphene
    Rising Novice
    2 years ago

    i have had the same problem. What i did was do *control alt delete* to open task manager and did end task to the EA app then anything to do with EA. Those services that you ended will be restarted when you open the EA app and the game should launch, no problem.

    This worked for me and hope this works for you as well

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