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Carbonic's avatar
Carbonic
Hero+
5 years ago
Solved

Games Do Not Download

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 6aef9f53-4ef9-4bf3-971d-ed8aeee012c6 Which client functionality are you experiencing th...
bug
mac
pc
  • Straatford87's avatar
    Straatford87
    5 years ago

    This has been resolved for Carbonic by restarting EA Desktop. We've still gathered the Error Reports in case we need to review.

RuiNtD's avatar
RuiNtD
Seasoned Novice
5 years ago

I actually can't download most of my games but usually I get an error saying "There was a slight hiccup and we couldn’t finish installing [last successfully installed game]. Restart your PC and try again." There are some games that do install, however, and one that doesn't even ask me for the install location.

Installed Successfully

  • Peggle
  • Rocket Arena

No Install Location Prompt

  • The Sims 4

Error Message

  • Apex Legends
  • Bejeweled 3
  • Dragon Age: Origins
  • Plants vs. Zombies
  • SPORE
  • The Sims 3

Unfortunately, these are the only games I own on Origin so I can't test any other games.

EDIT: My error report ID is 1ef11e80-7c9e-435e-b4bc-7df9cbf1416b

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