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PictTarge's avatar
3 years ago

Games Library in the EA app doesn't show games purchased.

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 7adc519f-95f6-47eb-9e41-00b7e0ed2a0d
Which client functionality are you experiencing this bug with? Browse Games
When did this happen? (dd.mm.yy hh:mm) 13.04.03 20:55
Summarize your bug Games Library in the EA app doesn't show games purchased. Example SIMS 4 (purchased) isn't listed or searchable or launchable.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? From what I can see, if you own any games, you won't be able to find them or play them in the EA App at all.
What happens when the bug occurs? Unable to find or play games
What do you expect to see? All the games under my account should be listed under Library in EA App

Games Library in the EA app doesn't show all games owned. Every time I close and open the app the games list is reduced by one?! Cannot for example find the SIMS 4 (paid for) and when searching through the main "Browse" function, SIms4 'free to play' is listed, but when clicked the EA App shows 404 not found. Cannot launch the game in any way.

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