games missing
Hello! ive downloaded ea app after not using origin since 2015. i logged in my old account: [edit: email address removed]. but my library is empty. when i check my ea account online, it still shows...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHmmm somethings not adding up. If your purchases are there, the games should be too especially after clearing the cache. Can you share what games are missing for you from the library please?
- EA_Lanna
Hey, having the same problem here: haven't logged into origin in years (and this is a new computer, so the app was never used on this pc), can see games on the EA website in my order history, but they don't show up in my library. Restarted the app twice and cleared the cache (just installed today and haven't played anything, but you never know). Nothing. I've got two games in my order history from 2014: one is "Celtic Lands," which doesn't come up at all when searched on EA's app, and the other is The Sims 3: Dragon Valley, which does come up on the app, but only as a game I can purchase rather than as one in my Library.
Since I'm here: There were also a lot of games I'd added to my Origin account via a product code (I had a lot of games on disks back in 2014) that are not listed in my purchase history. Can I find those codes I'd previously used online somewhere, or do I need to dig out the actual disks and reenter the codes? (It's been years, so the disks are buried in boxes somewhere, and I'd rather dig up codes on my pc than have to go rummage around in my basement, if possible.) TIA.
