Forum Discussion

Seasoned Newcomer

8 months ago

Hello. I switched from PS5 to PC. Getting error when trying to sign in.

Hello, I switched from Ps5 to steam/pc.. when i try to login to EA with my EA credentials I keep getting an error "something went wrong... We encountered and error and couldn't complete your request....

Community Manager

8 months ago

Hi there,

If this error appears when you try to sign in with your EA account credentials on the EA app, please try to reset your password. Alternatively, you can also try using your PSN or Steam credentials to sign in on the EA app.