Help EA account connections, no "unlink" button.

Question

Product: EA DesktopPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post)Which client functionality are you experiencing this bug with? Other (Please Describe)Please describe Unlink accountWhen did this happen? (dd.mm.yy hh:mm) 24/07/2021Summarize your bug On the EA account &gt; connections, there is no "unlink" button. Why it happens?How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? EA account &gt; connectionsWhat happens when the bug occurs? nothing, I would just like to disconnect it to connect another one What do you expect to see? the button "unlink"‌Hi everyone, I need to unlink an EA account from the microsoft Xbox profile but unfortunately following the EA instructions I don't get to the solution. There is no "unlink" button on the "connections" page of my account. How can I solve?

phrenetic4ever · Answer

@Zuking23 I am having the same problem. Was there a solution? Thanks

ea_jason · Answer

Hey&nbsp;@phrenetic4ever&nbsp;and&nbsp;@Zuking23,

I assume that you launched the account page through the EA app?

You could also try accessing the page through origin.com, then clicking on your account name in the bottom left and finally clicking on EA Account and Billing. I assume that you'll see the same result, but it's worth being thorough.

Should the option not appear there either, then please get in touch with an EA Help advisor through:

https://help.ea.com/en/contact-us/

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Help EA account > connections, no "unlink" button.

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