Forum Discussion

gKat1337's avatar
gKat1337
Rising Newcomer
16 hours ago

You dont have access.

Hi,

I have a strange and annoying problem. I bought Star Wars Battlefront 1 on my Steam account and gave it as a gift to my son's Steam account. We then installed the game on my computer and played it through his Steam account and his EA account. Now, a few days later, I bought the same game again, but his time on my own Steam account so we can play together, me on my computer and him on his. The only problem is that I can't launch it because the EA app thinks I don't own the game and it doesn't show up as installed in the EA app? I tried app recovery and I reinstalled everything but still the same annoying error message from EA? Battlefront 2 works perfect even when swapping between our accounts..

”you dont have access. this title may have been downloaded to youre device by another user who owns the game”.  

I mean how? I bought the game to my own profile! 

any help is much appreciated, thanks. 

No RepliesBe the first to reply

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,909 PostsLatest Activity: 44 minutes ago