Forum Discussion

batheronii's avatar
batheronii
7 months ago

HELP PLEASE. PLANTS VS ZOMBIES GOTY WON'T OPEN

I bought Plants vs Zombies Game of the year edition on 1 August 2024 and have had no issues up until now. The last time I played it was 1 January 2025. Yesterday, I tried to open the app but it says ...
pc
technical issues
mandyiam's avatar
mandyiam
New Veteran
7 months ago

I just ran into the exact same issue. Hopefully, we can both get this resolved soon. I would love to play the game again. I haven't since March 2023. 

batheronii's avatar
batheronii
7 months ago

Since March 2023 ? That's terrible. They need to sort this out because this is a waste of our money. If they can't make it work then I want a refund and rather buy the game on Steam instead.

  • mandyiam's avatar
    mandyiam
    New Veteran
    7 months ago

    I haven't opened the game and played it since March 2023, so I don't know if this issue would have popped up before the other day. Crazy stuff between then and now. But yeah, I hope they sort this out as well. I just want to play. 

    • batheronii's avatar
      batheronii
      7 months ago

      Someone from ea helped me and my game is opening now. You have to go on the live support on ea and open a case to chat with someone that can help you

      • SansGelatine's avatar
        SansGelatine
        Icon for EA app Team rankEA app Team
        7 months ago
        @batheronii Did you contact the customer support team? Do you have a ticket so we can learn how the issue was fixed? Maybe we can help @mandyjam

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