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SkyWalkerOG987's avatar
4 years ago

Help with downloading EA app

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) "You're low on disk space" cannot download EA app
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) (06.12.22 23:30)
Summarize your bug Everytime I try to download the EA app on my PC it goes through the whole download and then at the end it says I am running low on disk space. I have over 300 gb of free space on the drive I am trying to download it onto. I am running Windows 11.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It happens every time I download it, either from Xbox app or from the website.
What happens when the bug occurs? It initializes the download and goes through the whole process of the download bar, then at the last moment before the bar goes 100% it says it cannot and I am low on disk space.
What do you expect to see? To be able to download the application so I can play games from the Xbox app

I hope to find help in installing the program.

4 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @SkyWalkerOG987 

    In the EA app, click the (three bars) menu at the top left, Settings, Download.

    You can change which drive your games are installed to there, thanks.

  • I feel as though you didn’t read my post all the way. I said I cannot download the EA App, therefore I cannot go into the settings of the app. When I try to customize the download into either of my drives that have plenty of space it won’t download. It is the EA App itself I cannot download from the website or Xbox app. So no three bars to select, and no options to change from the EA app because it won’t download.

  • DaiLoRukesion's avatar
    DaiLoRukesion
    Newcomer
    3 years ago

    I am having the exact same issue. Were you able to resolve this?

  • I am having the same problem. Can't find any solution. I hope someone finds a way to fix this.

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