Solved
Horse Ranch failed payment
Hello I have the issue that it says that the order failed. But when I look at my bankaccount, I payed for it.
How can I fix that? I'm not going to pay for it twice but I really want to play the ga...
Hi @chanadebacker,
If the payment is showing as failed, that means we didn't receive the funds for this transaction, which is why the pack isn't available on your account.
However, if your bank account has been charged for this failed transaction, you'll need to reach out to your bank so they can look into this further with you to see why you were charged on their side.
