@LDWHThe forum moderators did not mark this topic as 'solved'.... I started a topic about Giving us back the Origin client. At some point, tom_looken posted a reply with a link which contained a work-around so we could continue using the Origin client. I marked that as a 'Solution / Solved' for my topic. Problem is, a bunch of these topics that were real similar were merged together. So....it probably looks like a few different topics are all 'solved' even though your issue is obviously not resolved. Your issue is certainly quite different from what my topic was about. And, you obviously need some more help with it but, I wouldn't expect a whole lot from EA's customer service tbh. I started a support case about why we're being locked out of the Origin client and asking them to remove that update which blocks Origin with the message to upgrade to EA. I got pretty much what I'm suspecting you did. Several different agents contacting me one after the other each time I'd respond telling them NO....their previous reply was of no help. Cuz, apparently they have very little comprehension skills and just parrot the same question and answer over n over again......which in my case was...."You need to install the new EA client app." Totally defeated the point of my support case of course. I'm sure you're getting the same sort of crap.
In your case....failing to be able to install an app is usually either Anti-Virus blocking it (or Windows Security) OR...there's already info in the Windows Registry from a previous attempt and it's not properly installing cuz Windows thinks it's already there. For the first....just create an exception for the EA installer. For the second, you'd need to go through your pc deleting all the folders for EA and then use a Registry cleaner....something like the free version of ccleaner for example....and remove all the registry entries for EA. Do a restart, download the EA client installer and try a fresh install of the EA client. Afterwards... do yourself a favor and get the Origin client...install it and apply the code line as described in this thread. Then use Origin client for running your games instead.
@LDWHSo, the link I left in this forum IS for the full install....228mb
I'll link it again;
https://www.techspot.com/downloads/5783-origin.html
Also, I use CCleaner without issue. Sure, it has a bunch of settings that ppl consider 'Malware' (and there was one version that was kind of corrupted) but, you just go into settings and uncheck the boxes for all that extra junk like auto updates, news, etc..etc...and remove all their cookies. I just use it for clearing empty registry keys from apps that leave all that junk behind after an uninstall. It's never messed up my windows install. As long as a person understands what the Windows registry is / does and how to properly work with it, it's not a big deal to be making changes in it. If you're unsure....ccleaner even offers to make a backup of the registry before making changes. But, to each their own.....if someone don't like Ccleaner...there's other options. And, yeah....I don't like that Avast took it over now but, it's still a free app that does what it's intended to do. I wouldn't buy into it though as their other extra bells n whistles are kind of junk....especially it's 'driver update' feature. DO NOT use that....it will mess up your PC.
@Mardoin69 I finally got the time to login and check postings.
The link you left for /5783-origin.html is in deed the 228 mb full Origin client. NOT the light "Thin" Origin installer. I downloaded it to have a spare copy of 10.5.119.52718 since I do vaguely remember this being one of the latest of the full version installers. Considering how quickly the last one I had found was relaced with the "Thin" version I did not want to risk the chance. There
is a notation in the Properties "Details" tab for the download at the very bottom that says the "Original filename" was OriginThinSetup.exe but that version is less than 100 mb last time I found
it which was on the page I originally got the 228 mb full version copy a while back. The one that had been changed to the EA App when I went back to it.
I would most definately recommend that everyone download it as soon as possible to insure they have it on hand. Save it to an external drive or USB that will hold it so you can always re-install it if you need to later on.
I wish EA would realize what a failure the EA App is and pull it. I STILL cannot get it to install even using safe mode on my Windows 10 Pro... Rediculas that they cannot, or do not want, to get the message about the app.
All we can do is keep filing/opening complaints about issues with it. Then of course there are the recent updates that EA has pushed on games for those of us still running Origin. Deceitful and dispicable. One update disabled the single player mode on that game. I am going back through my game backups to find the last release that I played OFFLINE mode on to replace it with. Then I am going to remove fire wall clearance for Origin and each of my games in case I forget to unplug my internet cable next time I go to play one of them.
