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JVKarupa's avatar
JVKarupa
3 years ago
Solved

How to fix EA app Error 500?

Good day, The EA Platform has been showing a 500 error for the past week now. could you guys please assist with this. it's holidays and I've been wanting to play my games.  Please advise on thi...
bug
mac
pc
  • EA_Cade's avatar
    EA_Cade
    3 years ago

    Marked as Solution for visibility & in order to collect information.

    Hey all, 

    For anyone running into this issue continuously, if you could run the EA Error Reporter, submit your report, then post your Report ID in this thread it would be helpful for our investigation. 

    Thanks!

k4xristo's avatar
k4xristo
3 years ago

Things are taking a little longer to load. Hang tight while we try to solve the problem. When I try to launch the game, it takes me to 500 Error..."Something Went Wrong.... Server encountered a mysterious error. try again in a little bit". This has lasted for over 12 hours. Please help.... I am getting agitated.

1749b918d318e16's avatar
1749b918d318e16
3 years ago

I encountered the same problem. Its been 2 weeks and I tried to consult the team no genuine response. 

  • k4xristo's avatar
    k4xristo
    3 years ago
    @1749b918d318e167 Uninstall the EA App and reinstall. It should solve the problem as it did mine. Cheers.
    • 1749b918d318e16's avatar
      1749b918d318e16
      3 years ago

      I did it like 10 times not working for me.

    • Jan1ll's avatar
      Jan1ll
      3 years ago

      did it work with you?

    • JFriedrick's avatar
      JFriedrick
      3 years ago

      I have tried that several times. Have even deleted the EA app download and redownloaded it. Nothing works, still seeing the exact same message. 

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