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ebonynight9193's avatar
ebonynight9193
2 years ago
Solved

How to fix EA app Error Code EC:105?

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) EC:105
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 14.12.2023 09:15
Summarize your bug cannot launch, restart, or log out of EA app
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I honestly don't know other then being on my pc. maybe try to launch your app
What happens when the bug occurs? When the EA app tries to launch I see the you're back online in background box then it gets a message (in a ne pop-up box) saying a stubborn issue has happened ,to logout then error code EC:105 (whatever that is) I've tried to restart the app ,nothing. I tried to logout. Again nothing. I've checked my Wi-Fi connection its good (as well I'm on the internet on my PC reporting this) I tried to close the EA background service and app from task manager and reopen the app. even restarted my PC.
What do you expect to see? I expect to be able to launch or at least logout and log back in to the EA app.

‌

I've tried to see if servers are down, but decided to report the technical issue

CM edit: edited title for clarity.

bug
mac
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago
    Accepting as solution for visibility purposes only.

    Hi everyone,

    If you're still experiencing the EC:105 error in the EA app, please provide an EA app Error Reporter ID here in the thread.

    Thank you.

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  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Accepting as solution for visibility purposes only.

    Hi everyone,

    If you're still experiencing the EC:105 error in the EA app, please provide an EA app Error Reporter ID here in the thread.

    Thank you.

  • LixieDeery's avatar
    LixieDeery
    Seasoned Traveler
    7 months ago

    I see that this is an old error, and I used to get it a lot with my old antivirus software. I changed the antivirus software ages ago and everything has worked brilliantly until now, before you ask, I have checked my antivirus software for changes to accessibility. I have restarted the app, cleared cache, scanned my pc, cleared game cache, basically have done everything a general user should (or one who knows how to search for fixes even though they are not an IT professional). Sims 4 player here and the Gallery access has gone to S##T.

  • LixieDeery's avatar
    LixieDeery
    Seasoned Traveler
    7 months ago

    I resolved it by going back into windowed screen instead of full screen. A bit gutted as the last Sims 4 patch enabled DX11 users to return to full screen and use the window's button to minimise. At least the EA App no longer crashes in the background and I can access the gallery once more. 

  • oheyashley's avatar
    oheyashley
    Newcomer
    2 months ago

    I just started getting this error was well in 2025. The only time I ever get it is when I open the gallery - so annoying since I was JUST starting a new legacy and want to fill the empty lots. Guess my Sim will have to meet the OG townies until they actually fix this. 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there,

    Since this thread is more than a year old, it will be closed to stop it from getting necro'd.

    If you have the same or a similar issue, please create a new thread.

    Thank you.

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