Forum Discussion

Community Manager

1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...

bug

mac

EA_Darko

Community Manager

2 years ago

Those error messages generally point to a system related issue rather than EA app one @priteshstayade.

What troubleshooting steps have you tried?

Darko

laurez1174

2 years ago

@EA_Darko I have this same error, I have tried repairing, uninstalling and resetting my pc.

Calavera10lol
2 years ago
I tried login in another acount then logout and getting into my main acount, for me that worked
OrenjiEunbi
2 years ago
@laurez1174 same! but still nothing works