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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...
bug
mac
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Those error messages generally point to a system related issue rather than EA app one @priteshstayade.

What troubleshooting steps have you tried?

Darko

laurez1174's avatar
laurez1174
Not applicable
3 years ago
@EA_Darko I have this same error, I have tried repairing, uninstalling and resetting my pc.
  • Calavera10lol's avatar
    Calavera10lol
    Not applicable
    3 years ago

    I tried login  in another acount then logout and getting into my main acount, for me that worked 

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