Community Manager
Every Time I try to log in, it shows Error code EC 10000 (sometimes EC 10500). What's the point of purchasing EA Games if all the games I have purchased, I can't access anymore? Origin worked fine, you destroyed every credibility left by moving to EA App which is not working for most users. On the rare occasions that I'm able to log in, it doesn't launch games.
CM edit: edited title for clarity.
I have an issue with opening your app and have been having one for the past few days. I have made no purchases on the ea app. I only play the (free) sims 4. I have uninstalled, reinstalled, repaired, and restarted my windows 11 computer. I haven't made any changes to my computer, so this isn't a problem on my side I have spent more than 200$ dollars on The Sims 4 game. have YOU spent 200$ on The Sims 4 game?? NO!!! so I suggest you take a page out of Dora the explorers handbook and lend me a helping hand. I feel betrayed, used, and sad because I'm already depressed enough spending more than 200$ dollars on a video game just to not even be able to open the app I access it on. I see another person having a similar issue so this is a common issue, it's just you disregarding to fix your app. Be so for real you have a multimillion-dollar app for what? what are you spending that money on? because I bet it isn't the sims 4 like I am. So, please help someone who is BROKE and SAD. I just want to open your app that you don't even care to fix. its giving neglectful. Please send help so I don't have to spend another 200$ dollars. The problem is so random enough as it is I really don't need to be neglected right now like you are neglecting the rest of the users with this problem.
I login like normal then the window closes then opens back up saying "something went wrong, there's a problem with your account error code:10000."
p.s, I will sue.
Love, Diamond
Yeah I recently downloaded the Daring bundle via the epic games
Linked my ea and epic accounts together but I'm get the error code same as yours.
My head's battered.
I have been getting the same thing and it sucks cus me and my friends were going to play Dead Space 3 together but I cant because of this STUPID bug
I'm right up there with you. I cannot play a thing. I paid a lot of money, for nothing.
