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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...
bug
mac
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Those error messages generally point to a system related issue rather than EA app one @priteshstayade.

What troubleshooting steps have you tried?

Darko

ArmandusRem's avatar
ArmandusRem
2 years ago

Same thing happened to me. Checked firewall, Clean install of app on two different devices. Tried on different network as well. Still no connectivity. Kinda feeling the same anymore. Get rid of these launcher requirements that hamstring our ability to use the product we paid for!

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